Terms & Conditions

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive text messages from Advocate Health, LLC ("Advocate Health Advisors," "we," "our," or "us"), you consent to receive recurring SMS and MMS messages related to your relationship with Advocate Health Advisors.

Types of Messages

With your consent, we may send text messages including, but not limited to:

• Appointment reminders
• Application and enrollment updates
• Policy status notifications
• Required CMS-related communications
• Customer service and account-related notifications
• Medicare plan information and educational content
• Medicare-related marketing communications
• Information regarding products, services, benefits, and programs offered through Advocate Health Advisors

Message Frequency

Message frequency may vary based on your interactions with Advocate Health Advisors, your service requests, enrollment activity, and ongoing customer support communications.

Fees and Charges

Message and data rates may apply. Charges are determined by your wireless carrier and are your responsibility. Advocate Health Advisors is not responsible for any charges incurred from receiving text messages.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP.

Upon receipt of your opt-out request, you will receive a confirmation message and will no longer receive SMS messages from that specific messaging program unless you subsequently opt in again.

Help and Support

For assistance, reply HELP. You may also contact us at:

• Phone: (800) 709-5513
• Email: [email protected]

Consent Not Required

Your consent to receive text messages is not required as a condition of purchasing any product, enrolling in any plan, or receiving services from Advocate Health Advisors.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery may be affected by factors outside of our control.

Privacy

We respect your privacy and are committed to protecting your personal information. Information collected in connection with our SMS program is subject to our Privacy Policy.

View our Privacy Policy.

Changes to These Terms

Advocate Health Advisors reserves the right to modify these SMS Terms & Conditions at any time. Any updates will be posted on this page and become effective upon posting.

Contact Information

Advocate Health Advisors, LLC

1811 Englewood Road, Suite 175

Englewood, FL 34223

Phone: (800) 709-5513

Email: [email protected]