Advocate Team

Agent Care Team (ACT)

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Amanda McCalden

Agent Care Team Member
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Christian Greene

Agent Care Team Member
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Elaine Scarfo

Agent Care Team Member
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Gerricca Lamarr

Agent Care Team Member
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Jill Foley

Agent Care Team Member
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Kimberly Vaughan

Marketing Specialist
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Maureen Hart

Agent Care Team Member
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Mysti Mejia

Agent Care Team Member
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Nicole Swanson

Agent Care Team Member
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Shannon Gedney

Agent Care Team Member

Regional Managers

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Bob Bourdette

Regional Manager, Southern California
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Brad Gibson

Regional Manager, Midwest
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Brandon Herndon

Regional Manager, Houston
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Brian Blair

Regional Manager, Arizona
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Bryan Carr

Regional Manager, Ohio
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Cedric Lee

Regional Manager, Ark., Miss., Tenn.
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Chris Demers

Regional Manager, Downstate New York
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Christina Lonigro

Regional Manager, PA, WV & Veterans Initiative Specialist
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David Brown

Regional Manager, Minnesota
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David Fent

Regional Sales Manager, California
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Denise De Santiago

Regional Manager, Orlando
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Don A. Jelniker

Regional Manager, Colorado
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Doug Marshall

Regional Manager, Virginia, Carolinas
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Frank Vandersande

Regional Manager, Miami
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Gloria Hamilton

Regional Manager, Chicago
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Greg Yamane

Regional Manager, Hawaii
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Jackson Linford

Regional Manager, Utah & Nevada
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Jason Luquire

Regional Manager
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Joan Merwin

Regional Manager, Wisconsin
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Joanne French

Regional Manager, Northeast
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Jorge Maldonado

Regional Manager, Central & North Florida, Puerto Rico
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Joseph Domagala

Regional Manager, Upstate New York
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Kimberly Ayala

Regional Manager, San Antonio
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Lia Leon

Regional Manager, Arizona
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Lupe Bruneman

Regional Manager, South Florida
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Melissa Pickering

Regional Manager, Louisiana
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Michael Calogero

Regional Manager, Chicago
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Mitch Berg

Regional Manager, Tampa Bay
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Nikola Visic

Regional Manager, The Villages
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Robert Warnock

Regional Manager, Georgia
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Robyn Schinabeck

Regional Manager, Jacksonville, Fla.
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Ruben Quintero

Regional Manager, Downstate New York
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Rusty Menke

Regional Manager, Ark., Okla.
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Sandy Martinez

Regional Manager, Dallas, El Paso & Las Cruces, N.M.
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Shawn Oram

Regional Manager, Idaho
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Vanessa La Barrie

Regional Manager, South Florida
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Yoshio Chandler

Regional Manager, Michigan

Executive Leadership Team

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Darwin Hale

CEO & Founder, COL (RET), USAR
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Jennifer Melreit

Agency Development National Director
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Alissa Morris

Comptroller & Compliance
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Charles Coldiron

Client Care Team Director
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Craig Thompson

Process & Performance Leader
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Cullen Wright

Veteran’s Initiatives National Director, COL (RET), USAR
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Jason Roll

Regional Director, Northwest
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Jerry Messina

Regional Director, Northeast
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Kelly Roszel

Director of Business Development & Strategy
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Larry Carroll

Regional Sales Director, Midwest
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Liza Carrillo

General Manager, Puerto Rico
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Mike Yasi

National Sales Director, DSNP
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Shawn McGinty

General Agency Relationship Manager
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Wendall Wells

Regional Sales Director

Special Teams

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Bianca Padial

Talent Acquisition Manager
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Jackleen Houchens

Retention Specialist
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Jinette Negron

Office Manager, Puerto Rico
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Joshua Houchens

Data Analyst and Technology Specialist
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Katie Stanley

Project Manager
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Leslie Moore

Financial Analyst
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Lidia Abudayeh

Engagement Marketing Specialist
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Lisa Robbins

Client Care Specialist
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Max Griendling

Digital Marketing Specialist
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Monica Martinez

Project Manager
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Omar Linton

Marketing Manager
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Shannon Davidson

Medicare Call Quality Coach
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Shekinah Draper

Call Center Manager
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Zonia Rattray

Compliance Associate
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