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Advocate Team
Agent Care Team (ACT)
Alyce Bonnette
Agent Care Team Member
Amanda McCalden
Agent Care Team Member
Chrissy Greene
Agent Care Team Member
Christina Gilbert
Agent Care Team Member
Elaine Scarfo
Agent Care Team Member
Gerricca Lamarr
Agent Care Team Member
Hannah Brown
Agent Care Team Member
Jennifer Michel
Agent Care Team Member
Kimberly Vaughan
Marketing Specialist
Maureen Aller
Agent Care Team Member
Maureen Hart
Agent Care Team Member
Michelle Eubank
Agent Care Team Member
Mysti Mejia
Agent Care Team Member
Nicole Swanson
Agent Care Team Member
Rebecca DeJesus
Agent Care Team Member
Shannon Addison
Agent Care Team Member
Tiffani Cosh
Agent Care Team Member
Yessenia Cruz
Agent Care Team Member
Regional Managers
Aretha Tobe
Regional Manager, Orlando
Bill Newbury
Regional Manager, West Virginia
Bob Bourdette
Regional Manager, California
Brad Brawner
Regional Manager, Houston
Brad Gibson
Regional Manager, Midwest
Brian Benedict
Regional Manager, Indiana
Brian Blair
Regional Manager, Arizona
Brian Vranek
Regional Manager, Wisconsin
Brooke Redman
Regional Manager, Illinois
Christina Lonigro
Regional Manager, PA, WV & Veterans Initiative Specialist
Dana Meyers
Regional Manager, Nature Coast FL
David Fent
Regional Sales Manager, South Carolina
Derek Hicks
Regional Manager, Pennsylvania & Eastern Ohio
Don A. Jelniker
Regional Manager, Colorado & Wyoming
Doug Marshall
Regional Manager, North Carolina and Virginia
Eric Miller
Regional Manager - Missouri
Erica Clark
Region Manager, Charlotte, North Carolina
Erika Raine
Regional Manager - Memphis
Gary Mossor
Regional Manager, New Orleans
George Calleja
Regional Manager - Palm Beach & Broward, FL
Greg Yamane
Regional Manager - Hawaii
Guy Wemmer
Regional Manager - North Georgia
Jared Chute
Regional Manager - New England
Jarod Foreman
Regional Manager, Eastern Virginia
Joan Merwin
Regional Manager, Wisconsin
Joanne French
National Recruiter and Northeast Regional Manager
Joel Chambliss
Regional Manager, South Georgia
Jorge Maldonado
Regional Manager, Daytona/Treasure Coast, Florida
Joseph Domagala
Regional Manager, Upstate New York
Joshua Lawford
Regional Manager, Alabama
Juan Carlos Ascencio
Regional Manager - Boston
Julian Abrego
Regional Manager, Minnesota
Kimberly Ayala
Regional Manager, San Antonio
Liza Carrillo
General Manager, Puerto Rico
Lupe Bruneman
Regional Business Manager
Matt Sams
Regional Manager, Kentucky
Melissa Pickering
Regional Manager, Houston, TX & LA
Michael Lavin
Regional Manager, Philadelphia
Michelle Hunt
Regional Manager, Utah
Mitch Berg, Jr.
Regional Manager, Tampa Bay FL
Nikola Visic
Regional Manager, Central Florida
Nunzio Tarricone
Regional Manager, Downstate New York & Northern New Jersey
Ruben Quintero
Regional Manager, Downstate New York
Sandy Martinez
Regional Manager, DFW - El Paso, TX & New Mexico
Steve Kent
Regional Manager, Shreveport LA
Tyler Atkins
Regional Manager - Virginia
Executive Leadership Team
Dr. Darwin Hale
CEO & Founder, COL (RET), USA
Jennifer Melreit
Agency Development National Director
Alissa Morris
Comptroller & Compliance
Charles Coldiron
Director of Contact Center Operations
Craig Thompson
Process & Performance Leader
Cullen Wright
Mid Atlantic Director, COL (RET), USA
Jerry Messina
Regional Director, Northeast
Larry Carroll
Regional Sales Director, Midwest
Mike Yasi
National Sales Director, DSNP & Regional Director, Southwest Region
Mitch Berg
Director, West Florida
Ruben Cintron
Director of Finance, Accounting & Analytics
Wendall Wells
Regional Director - Southeast
Special Teams
Brenda Goettemoeller
Digital Marketing Specialist
Briauna Jackson
Client Care Specialist
Camilla Files
Technology Specialist
Emily Starr
Marketing Specialist
Harika Angajala
Salesforce Administrator/Data Analyst
Ingrid Coppola
Regional Coordinator
Jackleen Houchens
Client Care Team Manager
Jessica Buff
National Agency Program Manager
Jessica DelValle
Client Care Specialist
Jessica Gomez
Client Care Specialist
John Lane
Omni Channel Marketing Manager
Joshua Houchens
Information Technology Manager
Karon Grubbs
Project Manager
Katherine Taylor
Client Care Specialist
Katie Stanley
Project Manager
Lidia Abudayeh
Engagement Marketing Specialist
Lili Tuggle-Weir
Graphic Designer
Linda Gagnard
Contact Center Manager
Nichole Castellano
Human Resources Specialist
Taylor Berryhill
Marketing Project Coordinator
Theresa Manz
Marketing Specialist
Valicia Finch
Quality Analyst
Vickie Keys-Lydic
Compliance & Contracting Specialist
Yuliia Kramarenko
Full Stack Developer
Zonia Rattray
Compliance Associate
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