Advocate Team

Agent Care Team (ACT)

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Alyce Bonnette

Agent Care Team Member
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Amanda McCalden

Agent Care Team Member
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Chrissy Greene

Agent Care Team Member
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Christina Gilbert

Agent Care Team Member
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Elaine Scarfo

Agent Care Team Member
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Gerricca Lamarr

Agent Care Team Member
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Hannah Brown

Agent Care Team Member
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Jennifer Michel

Agent Care Team Member
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Kimberly Vaughan

Marketing Specialist
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Maureen Aller

Agent Care Team Member
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Maureen Hart

Agent Care Team Member
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Michelle Eubank

Agent Care Team Member
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Mysti Mejia

Agent Care Team Member
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Nicole Swanson

Agent Care Team Member
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Rebecca DeJesus

Agent Care Team Member
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Shannon Addison

Agent Care Team Member
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Tiffani Cosh

Agent Care Team Member
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Yessenia Cruz

Agent Care Team Member

Regional Managers

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Aretha Tobe

Regional Manager, Orlando
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Bill Newbury

Regional Manager, West Virginia
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Bob Bourdette

Regional Manager, California
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Brad Brawner

Regional Manager, Houston
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Brad Gibson

Regional Manager, Midwest
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Brian Benedict

Regional Manager, Indiana
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Brian Blair

Regional Manager, Arizona
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Brian Vranek

Regional Manager, Wisconsin
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Brooke Redman

Regional Manager, Illinois
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Christina Lonigro

Regional Manager, PA, WV & Veterans Initiative Specialist
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Dana Meyers

Regional Manager, Nature Coast FL
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David Fent

Regional Sales Manager, South Carolina
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Derek Hicks

Regional Manager, Pennsylvania & Eastern Ohio
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Don A. Jelniker

Regional Manager, Colorado & Wyoming
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Doug Marshall

Regional Manager, North Carolina and Virginia
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Eric Miller

Regional Manager - Missouri
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Erica Clark

Region Manager, Charlotte, North Carolina
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Erika Raine

Regional Manager - Memphis
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Gary Mossor

Regional Manager, New Orleans
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George Calleja

Regional Manager - Palm Beach & Broward, FL
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Greg Yamane

Regional Manager - Hawaii
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Guy Wemmer

Regional Manager - North Georgia
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Jared Chute

Regional Manager - New England
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Jarod Foreman

Regional Manager, Eastern Virginia
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Joan Merwin

Regional Manager, Wisconsin
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Joanne French

National Recruiter and Northeast Regional Manager
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Joel Chambliss

Regional Manager, South Georgia
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Jorge Maldonado

Regional Manager, Daytona/Treasure Coast, Florida
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Joseph Domagala

Regional Manager, Upstate New York
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Joshua Lawford

Regional Manager, Alabama
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Juan Carlos Ascencio

Regional Manager - Boston
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Julian Abrego

Regional Manager, Minnesota
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Kimberly Ayala

Regional Manager, San Antonio
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Liza Carrillo

General Manager, Puerto Rico
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Lupe Bruneman

Regional Business Manager
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Matt Sams

Regional Manager, Kentucky
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Melissa Pickering

Regional Manager, Houston, TX & LA
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Michael Lavin

Regional Manager, Philadelphia
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Michelle Hunt

Regional Manager, Utah
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Mitch Berg, Jr.

Regional Manager, Tampa Bay FL
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Nikola Visic

Regional Manager, Central Florida
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Nunzio Tarricone

Regional Manager, Downstate New York & Northern New Jersey
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Ruben Quintero

Regional Manager, Downstate New York
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Sandy Martinez

Regional Manager, DFW - El Paso, TX & New Mexico
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Steve Kent

Regional Manager, Shreveport LA
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Tyler Atkins

Regional Manager - Virginia

Executive Leadership Team

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Dr. Darwin Hale

CEO & Founder, COL (RET), USA
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Jennifer Melreit

Agency Development National Director
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Alissa Morris

Comptroller & Compliance
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Charles Coldiron

Director of Contact Center Operations
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Craig Thompson

Process & Performance Leader
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Cullen Wright

Mid Atlantic Director, COL (RET), USA
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Jerry Messina

Regional Director, Northeast
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Larry Carroll

Regional Sales Director, Midwest
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Mike Yasi

National Sales Director, DSNP & Regional Director, Southwest Region
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Mitch Berg

Director, West Florida
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Ruben Cintron

Director of Finance, Accounting & Analytics
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Wendall Wells

Regional Director - Southeast

Special Teams

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Brenda Goettemoeller

Digital Marketing Specialist
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Briauna Jackson

Client Care Specialist
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Camilla Files

Technology Specialist
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Emily Starr

Marketing Specialist
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Harika Angajala

Salesforce Administrator/Data Analyst
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Ingrid Coppola

Regional Coordinator
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Jackleen Houchens

Client Care Team Manager
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Jessica Buff

National Agency Program Manager
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Jessica DelValle

Client Care Specialist
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Jessica Gomez

Client Care Specialist
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John Lane

Omni Channel Marketing Manager
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Joshua Houchens

Information Technology Manager
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Karon Grubbs

Project Manager
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Katherine Taylor

Client Care Specialist
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Katie Stanley

Project Manager
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Lidia Abudayeh

Engagement Marketing Specialist
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Lili Tuggle-Weir

Graphic Designer
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Linda Gagnard

Contact Center Manager
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Nichole Castellano

Human Resources Specialist
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Taylor Berryhill

Marketing Project Coordinator
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Theresa Manz

Marketing Specialist
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Valicia Finch

Quality Analyst
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Vickie Keys-Lydic

Compliance & Contracting Specialist
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Yuliia Kramarenko

Full Stack Developer
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Zonia Rattray

Compliance Associate
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